Hello my name is Kevin minnery I stayed at your hostel for 9 nights16 April- 26 April bank St , where to start I was robed In your hostel stolen one pair of shoes 2 belts one pair of trousers one phone charger , one pair of shorts, one pair of glasses , is your hostel SAFE, I will pay for safety you will pay anything you do not gamble will your life , the fire escape was locked with a padlock if there is a fire you are looking for a key 90% of death in a fire are smoke relayed ,I stayed in room 208 in bank St , next door was room with 4 beds 4 men the walls are thin very thin 2 nights music all morning 12.30am- 5.30am I did not sleep 2 nights first I went and knocked on the door nicely asked them about music no luck next went down stairs to see the nice lady about 18-20 years old small young lady at the desk she came upstairs music stops 10 min's starts again, for the next 5 hours , next I go to toilet come back find 2 of the men in my room I tell them to get out no sleep, next day children with mothers about 7-9 children music starts all night I feel sorry for mothers and children the mothers but there hands to there hears sign about music loud, again I am reading book my door opens slowly I wait I shout at the man I must but 2 chairs against door to keep safe no sleep I ask to see cctv but get no where , I could have gone down stairs to see the lady, again but I did not because 4 men against one small young lady this is not right I think you need better system to look after your safe which I think you are not doing , I talk to my friends there say we will sort this out for me but I do not like violence , I have not but this on the site because I talk to the nice cleaning lady she has job if no people go to this hostel she would lose job I think , but if anything bad happened and I did nothing I would have to live with this all my life , I look next door nice hotel same price as your hostel MUCHS hotel and looks safe your hostel is over a big area you need more safe on a night time , before I write my comments I a wait your reply please hope its good yours Kevin , you are the employer its your duties to look after your staff, I could not let my sisters daughters stay here it not safe I do a lot of traveling and stay in many places I ask safe, clean, hot water its not to much to ask for I will pay a lot more to be safe its a no brainier, sorry I had to write this but I think about this a lot , When I think about this may be I should have got the police , but told if I got the police I could not leave the country I do not know if this is true my friends told me this